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Business IT Support Made Simple

One Package With Everything Your Business Needs
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Why Standardise your IT Support?

Tired of unreliable IT support slowing you down and putting your business at risk? At Under One Cloud, our IT support services are built for flexibility, affordability, and optimal performance — giving you peace of mind that your systems are secure, efficient, and always up to date. We’ve standardised our managed IT services to ensure every customer benefits from the same high level of protection, productivity, and reliability. 

Each year, we deliver new, cutting-edge products — tested and trusted by our own teams — included as part of your service. With lightning-fast response times within 15 minutes and robust, proactive security at the core, our IT support services keeps your business running safely, smoothly, and smarter than ever.

Benefits of Under One Cloud IT Support Services

Unlimited IT Support

Enjoy complete peace of mind with unlimited IT support services that keep your business running without limits - no hidden fees, no waiting times, just fast, reliable help whenever you need it.
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All Your Devices and Apps Secured with Microsoft Intune

Protect every device, app, and user with enterprise-grade security powered by Microsoft Intune, ensuring your data stays safe while your team works flexibly from anywhere.
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Skilled and Qualified Team

Partner with a highly qualified IT support team that combines technical expertise with a people-first approach — delivering proactive solutions and exceptional service every time.
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Local IT Support Providers

When you choose a local IT support provider like Under One Cloud, you gain more than just technical expertise — you gain a trusted partner who truly understands your business. Our team delivers fast, responsive, and personalised IT support services designed around the unique needs of local organisations. We pride ourselves on being close enough to provide onsite assistance when you need it most, while offering the flexibility of remote IT support to keep your business moving seamlessly. 

By working with a local IT support provider, you benefit from faster response times, familiar faces, and a genuine commitment to your success. Whether it’s protecting your systems, improving productivity, or future-proofing your infrastructure, Under One Cloud combines local presence with enterprise-level capability — delivering IT support that’s flexible, affordable, and always focused on optimal performance.

Under One Cloud provides local IT Support throughout Hampshire and Sussex including Portsmouth, Southampton, Chichester, Worthing.

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Why Choose Under One Cloud as your IT Support Partner?

Choosing the right IT support provider can make all the difference to your business performance, security, and growth. At Under One Cloud, we go beyond traditional managed IT support services to deliver a partnership built on reliability, transparency, and innovation. Our flexible, affordable solutions are designed to optimise your technology, protect your data, and empower your team to work smarter. With round-the-clock support, proven Microsoft expertise, and a people-first approach, we make IT support simple — so you can focus on running your business with confidence.

Microsoft Solutions Partner

Work with a trusted Microsoft Solutions Partner, giving your business direct access to the latest technologies, seamless integrations, and proven IT support expertise backed by Microsoft’s global standards.
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Onsite IT Support

Get reliable onsite IT support when you need hands-on assistance — our friendly technicians solve issues fast to keep your business running without disruption.
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Remote IT Support

Enjoy instant, efficient remote IT support from our expert team — resolving problems quickly and securely, no matter where your team is working from.
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Fixed Monthly Cost

Stay in control of your budget with a predictable, fixed monthly cost — no surprise fees, just affordable IT support services that deliver consistent value.
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24/7 Monitoring

Rest easy knowing your systems are protected around the clock with proactive 24/7 monitoring that detects and resolves issues before they impact performance.
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Friendly Service

Experience IT support with a personal touch — our approachable, knowledgeable team is always ready to help, making technology simple and stress-free.
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Full On-Boarding Experience

Start strong with our comprehensive onboarding process, ensuring your systems, users, and data are seamlessly transitioned and fully supported from day one.
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Full Device Setup and User Induction

We handle every detail of setup and training — from configuring devices to onboarding new users — so your team can focus on doing what they do best.
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Access to Expertise

Tap into a dedicated team of IT specialists who bring years of experience and certified knowledge to every challenge, helping your business stay secure, efficient, and future-ready.
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Device Management

The end-user experience starts with their device. That's why our IT Support team handle the full user on-boarding experience for our clients to ensure every member of your team knows how to use their device and get the best from the products and services we deliver. 

Device management is at the heart of what makes Under One Cloud different. All of our clients devices are managed within their Microsoft 365 tenant allowing our engineers seamless control to update apps, security policies, rules and access rights. 

Full device setup and user induction is included in our service plans, something you'll not find easily elsewhere. 


Continual Improvement

We believe that our IT Support clients should benefit from the latest release of new products and services to allow them to achieve the best return on investment while working with us. 

We ensure new products and services are delivered to end user devices in a safe and timely manner to maintain up time. Device updates are handled by our Industry leading RMM tool and overseen by our service team lead to ensure smooth integration throughout your organisation. 

We're rolling our CoPilot for 365 across our customers in a managed, secure and collaborative experience.

Other Support Areas

At Under One Cloud, our IT support services extend beyond day-to-day troubleshooting — we provide complete technology solutions designed to help your business grow securely and efficiently. Our additional support areas give you access to expert guidance, advanced cloud management, and proactive cyber protection, ensuring your systems run at peak performance while staying fully safeguarded against digital threats.

Managed Cloud

Our Managed Cloud services are built to give your business flexibility, scalability, and control. We handle everything from setup and migration to maintenance and optimisation, ensuring your cloud environment performs flawlessly. With Under One Cloud managing your infrastructure, you can focus on innovation while we deliver secure, cost-effective cloud solutions that evolve with your business needs.
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Cyber Security

Protecting your business from cyber threats is at the heart of our IT support services. Our proactive cyber security solutions safeguard your data, users, and network with industry-leading tools, continuous monitoring, and best-practice compliance. From threat detection to employee awareness, we help you stay one step ahead — ensuring your business operates with confidence and resilience in today’s digital landscape.
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AI

Learn how Microsoft CoPilot used AI to enhance business performance.
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IT Support FAQs

Ready to Make the Next Step?

Jez Bellenie, MD
"I started UOC in 2019 with a simple aim of helping businesses to thrive with technology instead of fighting it. Let's make IT work for you" - Jez Bellenie, MD
We aim to respond to all enquiries within one working day.
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